You can create customized, prewritten notices for your group that can be sent to group members for various reasons. These notices make it convenient for you and designated moderators to send commonly used messages to group members for different situations without having to rewrite the text each time. Some notices can be sent automatically for certain events, such as when someone joins an unrestricted group or when someone leaves a group.
Groups.io provides a number of notice types that you can create or customize for different uses. See Managing group and member notices for a full list.
To create a member notice:
- Go to the Notices page:
- Desktop browser: In the left menu, select Admin > Preferences > Notices.
- Mobile device: Tap the More menu at the bottom of a page, then select Admin > Preferences > Notices on the More menu.
- On the Notices page, click or tap the New Notice button.
- On the New Notice page, from the Notice Type list, select the notice that you want to create.
- Complete the rest of the page.
Note: For most notice types, you will see an Active Message checkbox. When the checkbox is selected, the notice is sent automatically at the time its corresponding event occurs. Select this checkbox if you want to make the notice you are creating the Active Message for that notice type. - Click or tap the Add Notice button at the bottom.
In your new group, consider creating or customizing these notices before you invite or add any members:
- Invite
In an Invite notice, you can provide a personalized message to include in all invitations to join the group. - Welcome
A Welcome notice is always sent to people who join the group. When the group is created, the system generates a default, “canned” Welcome notice. You can edit the default notice to personalize it for your group. If desired, you can create multiple Welcome notices. - Group Guidelines
You could create a Group Guidelines notice to document the rules of conduct and best practices for your group. You can set the Group Guidelines notice to be sent automatically to new members when they join the group as well as automatically to the entire group every month. It will also be accessible on the group’s website through a Guidelines entry in the left navigation menu (for an example, see the GroupManagersForum group).
Tip: Some sample Group Guidelines notices are available in the wiki in the GroupManagersForum group. Feel free to use those samples as a basis for your group’s guidelines. - Monthly Reminder
You could create a Monthly Reminder notice to remind your group’s members about the basics of using the group, such as how to change their subscription settings, update their email address, post messages to the group, use hashtags in the group, and so on. Consider including a link to the Groups.io Help Center. - Pending Subscription
If your group is a restricted group and you want to screen potential members before approving their requests to join the group, create a Pending Subscription notice containing the questions that you want potential members to answer.
Tip: Some templates that you can base your group’s Pending Subscription notice on are available in the wiki in the GroupManagersForum group. - Direct Add
If your group is a paid Premium or Enterprise group, you can create a personalized Direct Add notice to be sent to anyone you add to the group directly.
Restriction: Direct adding is not available in Free groups or in Premium trial groups.