Restriction: This feature is available only in Premium groups, Enterprise groups, and legacy Free groups.

To upload a file or a folder to the Files section, or to add a link to an external file or website:

  1. .

    Desktop browser: On the group’s website, in the left menu, click Files.

    Mobile device: At the bottom of a group page, tap the More icon and then tap Files on the More menu.

    Note: If you do not see a Files entry on the menu, then the Files feature is disabled for that group, members are not allowed to view files, or the group is a Free group that was created after August 24, 2020.

  2. On the Files page, click or tap the New/Upload button at the top and, from the dropdown menu, select the desired option:
    • Create a new folder to contain files.

      Note: If you do not see this option, the group does not allow members to create new folders.

    • Upload a file or files. If you are uploading more than one file, the description you enter will be applied to each file.

    • Upload an entire folder and the files it contains (including any subfolders and their files). The folder structure will be preserved in the group.

      Note: If you do not see this option, the group does not allow members to upload folders.

    • Add a link to a file that is stored on Google Drive. Use the function in Google Drive to get a shareable link to the file, and then copy and paste that link into the Google Drive URL field in the Link To A File On Google Drive popup.

    • Add a link to a file that is stored in Dropbox. Use the function in Dropbox to get a shareable link to the file, and then copy and paste that link into the Dropbox URL field in the Link To A File On Dropbox popup.

    • Add a link to a file that is stored in Box. Use the function in Box to get a shareable link to the file, and then copy and paste that link into the Box URL field in the Link To A File On Box popup.

    • Add a link to a file that is stored on OneDrive. Use the function in OneDrive to get a shareable link to the file, and then copy and paste that link into the OneDrive URL field in the Link To A File On OneDrive popup.

    • Add a link to a file that is hosted by another service, or even a link to a website or web page rather than to a specific file.

  3. In the popup that appears, complete the fields and then click or tap the Add button.
    If you want to send a system-generated email notification about the file, folder, or link to group members, select the Notify Members checkbox before you click or tap Add. The email notification will contain a link to the item that you added and will have the #file-notice system hashtag. (If you are uploading multiple files, only one email notice is sent, with a separate link for each file.)

Note:

  • If the New/Upload button is not available, one of these situations applies:
    • The group has reached its storage limit.
    • The folder’s owner does not allow other members to upload files to the folder.
    • Members are not allowed to upload files to the group.
  • The size limit for an uploaded file is 2GB.