Restriction: This feature is available only in Premium groups, Enterprise groups, and legacy Free groups.
Closing a chat
- Display the group’s Chats page.
Desktop browser: In the left menu on the group’s website, select Chats.
Mobile device: Go to the group and tap the Chats icon at the bottom of a page. - On the Chats page, locate the chat you want to close and click or tap the down arrow next to its posting date.
- From the dropdown menu, select Close Chat. The chat is removed from the list of open chats. The chat is still available to view on the group’s website, but members cannot contribute to it.
Tip: Another way you can close a chat is to select Edit Chat (instead of Close Chat) from the dropdown menu next to the chat’s posting date, and then, on the Edit Chat page, click or tap the Close Chat button. If desired, you can update the subject or description of the chat before you close it from this page.
Reopening a chat
To reopen a closed chat so members can contribute to it again:
- Display the group’s Chats page.
Desktop browser: In the left menu on the group’s website, select Chats.
Mobile device: Go to the group and tap the Chats icon at the bottom of a page. - Click or tap the Open Chats link at the top, and select Closed Chats from the dropdown list.
- Locate the closed chat that you want to reopen and click or tap the down arrow next to its posting date.
- From the dropdown menu, select Reopen Chat.
Tip: Another way you can reopen a chat is to select Edit Chat (instead of Reopen Chat) from the dropdown menu next to the chat’s posting date, and then, on the next page, click or tap the Reopen Chat button. If desired, you can update the subject or description of the chat before you reopen it from this page.